So, at this posting I have kinda-sorta got Internet service, but no dial tone; apparently, the particular combination of damn-fast Internet and POTS I opted for require some changes at the local switch and -- guess what? -- unlike installers and line techs (of which we have had one each for nearly four hours), the crew there does not work late on Saturday. Or at all, on "routine" matters.
...Which, if I had known when they were giving me the darned routine on Friday, would have prompted me to delay the install, but "yes, yes, we can do it all on Saturday, Ma'am, yoo-betcha."
They lied, they can't, and we almost got left with only phone servuce, except Elliot the nice installer was good enough to call back and tell me it was either/or 'til Monday and ask which did we want? I told him, and having Internet was harder to do, which is why he and the installer worked late today and we'll see him again Monday.
Elliot: WIN. AT&T: FAIL. Death Star, it's only your best people who save you from yourself.
Upside: 7.74 Mb/s down, 1.86 up.
Downside no dialtone, no DC, no tip&ring. Sadness.
6 months ago